Connect with Excellence
Whether you are planning a luxury getaway, a premium dining experience, or have a general enquiry, our dedicated hospitality team is here to assist you with every detail of your stay at AlvessianprestigeStay.
Our Address
121 Marcus Clarke Street,
Canberra ACT 2601, Australia
Reception Phone
+61 2 6100 4287
Available 24/7 for guests
Email Us
stay@alvessianprestigestay.com
events@alvessianprestigestay.com
Reception Hours
Check-in: From 2:00 PM
Check-out: By 11:00 AM
Concierge Desk
Daily: 7:00 AM – 11:00 PM
Bookings and local tours
Stay With Us
Submit your details below to request a reservation. Our booking team will review your enquiry and contact you within 24 hours.
General Enquiries
For dining reservations, event enquiries, or general questions about our facilities, please use the form below.
Seamless Booking Process
Select Your Room
Explore our premium rooms and suites to find the perfect accommodation for your stay.
Choose Your Dates
Select your preferred arrival and departure dates and the number of guests in your party.
Submit Enquiry
Complete our online enquiry form with your details and any special requests you may have.
Receive Confirmation
Our team will verify availability and send your official booking confirmation and arrival info.
Arrive & Enjoy
Check in at our 24-hour reception and begin your luxury AlvessianprestigeStay experience.
Frequently Asked Questions
What are the check-in and check-out times?
Standard check-in is from 2:00 PM and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and potential additional fees.
Is guest parking available at the hotel?
Yes, we provide secure on-site parking for our guests. Valet parking is also available for a premium fee. Please enquire with our concierge upon arrival.
What is the minimum age for casino access?
In accordance with Australian law, the minimum age to enter the casino gaming floor is 18 years. Valid government-issued photo identification is required for entry.
How do I make a dining reservation?
You can book a table directly through our General Enquiry form on this page, or by calling our dining reservation desk. We recommend booking at least 48 hours in advance for our signature restaurant.
Are the rooms accessible for guests with disabilities?
AlvessianprestigeStay offers a range of fully accessible rooms designed with wider doorways, grab rails, and roll-in showers. Please specify your requirements when submitting your enquiry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), EFTPOS, and cash. A valid credit card is required upon check-in for security pre-authorisation.
Can I modify my booking after confirmation?
Yes, bookings can be modified subject to availability. Please contact our reservations team via phone or email as soon as possible. Cancellation policies vary based on the rate type selected.
Do you accommodate group stays or events?
Absolutely. We have dedicated event spaces and can offer special rates for group bookings of 10 rooms or more. Please use the General Enquiry form for event-specific questions.
Is Wi-Fi available throughout the property?
Yes. Complimentary Wi-Fi is available in guest rooms and shared hotel areas. Connection performance may vary by device and location within the property.
Can I request an accessible room before arrival?
Yes. Please include your accessibility requirements in the booking enquiry so the team can confirm a suitable room and any available assistance before your stay.
Prime Canberra Location
AlvessianprestigeStay is situated in central Canberra, with convenient access to national institutions, cultural attractions, transport connections and business districts.
Arriving by Air
Canberra Airport (CBR) is approximately 15 minutes away by taxi or rideshare, with local bus connections also available.
Public Transport
Light rail and local bus connections are available nearby, providing convenient access across central Canberra.
Nearby Landmarks
Lake Burley Griffin, the National Gallery of Australia and the Australian National Botanic Gardens are all within easy reach.
Ready to Experience AlvessianprestigeStay?
Our team is ready to welcome you. Submit your booking enquiry today or call our reception for immediate assistance.