Privacy Policy

Effective date: 10 August 2026. This page applies to the AlvessianprestigeStay website and related website enquiries.

1. Scope and purpose

This Privacy Policy explains how handles personal information submitted through this website and through direct guest enquiries. We aim to manage personal information transparently and in a manner consistent with applicable Australian privacy requirements.

2. Information we may collect

Depending on how you use the website, we may receive your name, email address, phone number, requested stay dates, room preferences, number of guests, enquiry details, accessibility requests you choose to provide, and technical information supplied by your browser such as device type and basic request logs.

3. How we use information

We use information to respond to enquiries, review booking requests, provide requested guest information, maintain website security, improve site usability, keep appropriate business records and communicate with you about a request you initiated.

4. Legal basis and fair handling

Where Australian privacy law applies, we collect and handle personal information for functions reasonably connected with our hospitality services, guest communications, site operation and legal obligations. We seek consent where consent is required for a particular activity.

5. Cookies and browser storage

The website may use essential cookies or similar browser storage to support navigation, preferences and security. Any non-essential technology should be used only where it is actually implemented and permitted. See our Cookie Policy for more detail.

6. Analytics

This static website does not claim to use a named analytics provider unless that provider is actually present in the deployed code. If analytics are added later, this policy should be updated before those tools are activated.

7. Disclosure to service providers

Information may be shared with service providers only where reasonably necessary to support hosting, communications, reservation administration, professional advice, security or other legitimate operational needs. We do not describe a provider as receiving data unless that provider is actually used.

8. Retention and security

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, applicable record-keeping needs, dispute management and legal obligations. Reasonable administrative and technical safeguards should be used to protect information from misuse, loss and unauthorised access.

9. Access and correction

You may contact us to request access to personal information we hold about you or to ask for inaccurate information to be corrected. We may need to verify your identity before acting on a request.

10. Overseas handling

If a service provider located outside Australia is later used to process personal information, the relevant handling and disclosure practices should be assessed and this policy updated where required.

11. Children

The website is directed to adults arranging hospitality services. Casino gaming areas are restricted to adults aged 18 or over. We do not knowingly invite children to submit personal information for gambling activities.

12. Changes to this policy

We may update this policy when our website, services or legal obligations change. The version published on this page is the current website version.

13. Contact

For privacy enquiries or requests, contact info@alvessianprestigestay.com or write to .